March 26, 2020
Dear Partners of Northwest Colorado Health,
On behalf of Northwest Colorado Health, I’d like to take a moment to wish you, your families, and your teams optimal health and wellness during this very trying time. Amidst this emergent state, we have experienced an outpouring of love and support for community from our staff, volunteers, community partners, funders, and board. Even though these are trying times, we are grateful to be a part of this wonderful and thoughtful community.
In light of the rapidly evolving COVID-19 pandemic, we continue to adapt to best meet the needs of our community. During this time, our goal is to minimize exposure to staff, patients, and community members, while still providing necessary services for anyone, regardless of ability to pay. Effective March 23, 2020 we will be seeing all medical and behavioral health patients virtually rather than in clinic, unless an in person visit is medically necessary. We are only seeing dental patients in urgent and emergent cases, as the nature of dental services are high risk for exposure. We continue to provide home health, hospice, assisted living, and other prevention services as needed, and have tailored how some of these are delivered in order to reduce exposure to all staff, patients, and community members.
Additionally, all patients have access to communicate with our medical team about non-urgent needs through our patient portal – myClinicOnline.
As more Coloradans experience loss of employment and insurance coverage, we are here to support the health and wellness of everyone in our community. As our role is the safety net provider for the valley, we continue to accept new patients needing medical and behavioral health care and have the capabilities to provide these services remotely. In addition to this, we offer support for enrollment in Health First Colorado (Colorado’s Medicaid Program), Children’s Health Plan Plus (CHP+), and Women, Infants and Children (WIC) nutrition support for qualifying community members. For assistance with insurance enrollment, please call call 970-871-7330 in Steamboat Springs and 970-871-7324 in Craig. To enroll in WIC, please call 970-871-7653.
For resources on COVID-19 from the Colorado Department of Public Health and Environment (CDPHE), visit: https://covid19.colorado.gov/ or call CO Help at 1-877-462-2911.
We are posting all of our agency announcements related to service changes due to COVID-19 here: northwestcoloradohealth.org/updates.
If you have any questions, please feel free to reach out to me directly.
My best to you all during this time,
CEO, Northwest Colorado Health